Entrust us with your digital services
Konexio Africa’s Impact Outsourcing Models—Link A and BP2O—provide digital outsourcing services, including data management and customer relations.
We partner with BPO providers and international clients, delivering high-quality
services while creating professional opportunities for underprivileged talent—acting as a career springboard.
BPO (Business Process Outsourcing) refers to companies outsourcing business functions (e.g., back-office, data, HR) to third-party providers.
Our offers
Link A
An AI-Powered Outsourcing Solution for Global Enterprises. We deliver AI-assisted outsourcing services—from lead generation and social media engagement to data processing—operated from underserved regions in partnership with RLOs (Refugee-Led Organizations) and CBOs (Community-Based Organizations).
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Lead Generation & Customer Acquisition
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Prospect identification and email campaign management to expand your client base.
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Social media management and strategy execution to boost your online presence.
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Data Services
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Annotation & verification of text, image, and video data.
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In-depth research and data collection.
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AI development projects leveraging GPT-based solutions.
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BP20
A solution for BPO players looking to grow their impact recruitment through outsourcing services with a salary portal (disadvantaged communities, refugees) and multilingual features. Konexio Africa helps BPO players expand operations by giving access to a diverse pool of trained, skilled refugee professionals.
Our model lets BPO players directly integrate Konexio-trained digital workers into their teams, improving performance while strengthening inclusion.
We handle all administrative aspects as the primary employer and provide support for work permit procedures.
Every project benefits from a structured quality assurance system, dedicated managers, and precise performance tracking.
Rigorous and reliable work
Whether for one-off missions or large-scale deployments, our model easily adapts to your organization’s pace and needs.
Flexible and scalable
Access high-level outsourcing solutions at competitive rates, with no compromise on quality.
Excellence at the right cost
Our professionals are carefully selected and supported, ensuring serious, consistent work that meets industry standards.
Talents you can rely on
Partnering with us means aligning operational efficiency with social value, proving that performance and positive impact can reinforce each other.
Combining performance and impact
Our strenghts
Our impact
450+
participants
trained
15+
trainers
trained
84%
of trainees
with improved income by graduation
Testimonies from our learners
Testimony
Diana Osale Atsula
Collaboratrice numérique
"After losing a permanent job, I was searching for a new direction and a chance to reinvent myself. Joining Konexio became that turning point: it allowed me to discover new digital skills, regain my confidence, and rediscover my adaptability. Working with a supportive team and learning from experts reminded me that every challenge can pave the way for a fresh start."
Testimony
Mary Chol Aluel
Collaboratrice numérique
"I joined Konexio Africa after completing a digital and freelancing training program with RefuSHE, supported by Konexio in Nairobi. This opportunity has been invaluable to me—both financially and emotionally. It allowed me to gain financial independence and take my first steps into the professional world while continuing to grow my skills."
Testimony
Jonathan Akena Divine
Collaborateur numérique
"Through Konexio Africa, I gained real digital skills and access to opportunities far beyond my local environment. This allowed me to turn my passion for tech into meaningful professional experience, connect with an international digital community, and build a career I never could have imagined before."
Our locations
Kakuma Refugees camp - Kenya
Kibera' s slums – Kenya
Nairobi city – Kenya
Our clients testimonies
Rahul Srivatsa
Chief Executive Officer,
Techno Brain
"Techno Brain has had an outstanding experience collaborating with Konexio Africa, and we are eager to further strengthen our partnership. Beyond their mission, what truly stands out is their commitment, work ethic, and quality of execution—consistently meeting KPIs and exceeding expectations."
Dancan Mwangi
Representative CC sector, SEB Group
"What stood out most in my collaboration with Konexio Africa was the quality of communication and consistent follow-up, which made the entire process remarkably smooth. I also appreciated the effort to further tailor the language to the content—this made it far more engaging and relevant for our audience."
Thibault Lamarque
Founder and President,
Castalie
"As a committed entrepreneur, I was thrilled to partner with Konexio Africa. Their approach goes beyond training talent—it actively integrates them into the digital economy, even within refugee camps."
Our partners
